Bogus Phone Operators

In 2016, the 'Thane Call Centre Scam' shocked everyone in the BPO industry.

Scamsters from India impersonated IRS officials, swindling $50 million from Americans, especially targeting senior citizens, by instilling fear, and funneled the money back to India.

The documentary exposes the modus operandi of these call center crimes as they continue to proliferate.